Privacy policy
Last updated: April 22, 2026
Farmers Insurance – Young Douglas (“we,” “our,” or “us”) provides insurance quotes, policy support, and related services throughout California.
This Privacy Policy explains how we collect, use, and share your information when you visit our website, request a quote, or communicate with us.
By using our website or submitting your information, you agree to this policy.
Information We Collect
We collect information you provide directly, including:
- Name
- Phone number
- Email address
- Mailing or property address
- Business details (for commercial insurance)
- Vehicle and driver information (for auto quotes)
- Any details you submit through forms, text messages, or emails
We may also collect basic technical data automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
We do not collect or process payments through this website.
How We Use Your Information
We use your information to:
- Provide insurance quotes and coverage options
- Contact you regarding your request
- Follow up on quotes or policy changes
- Provide customer support
- Improve our website and services
Text Messages and Email Communication
By submitting your contact information, you agree that we may contact you by:
- Phone call
- Text message (SMS)
This includes:
- Quote follow-ups
- Policy reminders
- Coverage discussions
Message frequency varies.
Message and data rates may apply.
You can opt out at any time:
- Reply STOP to unsubscribe from text messages
- Use the unsubscribe link in emails
How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Insurance carriers, including Farmers Insurance, to provide quotes and coverage
- Service providers that support our operations (CRM systems, email platforms, texting platforms, website hosting)
- Legal or regulatory authorities when required
Shopify Platform
Our website is hosted on Shopify.
Shopify may collect technical data such as:
- IP address
- Device and browser information
- Website activity
This helps operate and improve the website.
You can review Shopify’s privacy practices at: https://privacy.shopify.com
Cookies and Tracking
We may use cookies or similar technologies to:
- Understand how visitors use our website
- Improve performance and usability
- Support marketing efforts
You can disable cookies through your browser settings.
Data Security
We take reasonable steps to protect your information.
However, no method of transmission over the internet is completely secure.
Please avoid sending highly sensitive information through unsecured channels.
Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you may have the right to:
- Request access to the personal information we collect
- Request deletion of your information
- Request correction of inaccurate data
To submit a request, contact us using the details below.
Children’s Privacy
This website is not intended for individuals under 18.
We do not knowingly collect personal information from minors.
Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.
Contact Us
Farmers Insurance – Young Douglas
3602 Inland Empire Blvd, Suite C330
Ontario, CA 91764